Director of Quality Assurance

quality assurance director

Director of Quality Assurance

The Director of Quality Assurance is responsible for ensuring that WFM’s Quality Management System is established, implemented, and maintained in accordance with ISO 9001;2015. They must understand and implement all WFM's customer quality requirements.

Roles & Responsibilities:

  • Acts as a management representative of the QMS
  • Creates, approves and controls internal and external quality documented information
  • Responsible for reviewing requirements with estimating to ensure we have the ability to meet product and service requirements during the Contract Review process. Also reviews all contracts prior to release in the shops
  • Determines traceability requirements to ensure conformity of products and services
  • Responsible for controlling and recording customer property. Also contacts customer in the rare event customer property becomes lost, damaged or unusable.
  • Essential role in bi-annual Management Reviews
  • Responsible for the coordination, recording and monitoring product quality, non-conforming material, measuring and testing equipment, document control and distribution, planning and developing production processes, special processes, inspection processes, approving suppliers and vendors,
  • Responsible for establishing and monitoring, and recording training for employees and quality control personnel.
  • Responsible for having systems in place to control production provisions to include product requirement information, work instructions, suitable production equipment, monitoring and measuring equipment, validation processes, identification, and traceability to final shipping requirements.
  • Responsible for ensuring non-conformances are tracked and corrective and preventative actions are established, recorded and implemented.
  • Responsible for planning and conducting internal quality audits to verify the implementation of established program requirements and to determine the effectiveness of the QMS
  • Manage all NDT/NDE and machining quality control inspectors and personnel.
  • Schedule and host customer quality control inspections/visits/hold points.
  • Review the need for development of new or revised Quality Manuals and project manage any new quality certifications WFM chooses to obtain (NAVSEA, AISC, etc).
  • Continual development of processes and procedures to improve product quality and on-time delivery.
  • Develop and maintain a strong relationship between Quality and Production


  • Ability to provide clear leadership and motivate the team
  • Ability to think strategically
  • Ability to communicate clearly
  • Ability to guide and direct others
  • At least 5 years’ experience in an ISO 9001 manufacturing environment working in Quality Control
  • Must be highly organized with excellent listening and problem-solving skills
  • Strong ethical background
  • Must be very observant and pays keen attention to detail
  • Ability to conduct data analysis and reporting
  • Must keep excellent records

Company Benefits:

  • Healthcare/Dental/Vision Full Family Coverage with multiple plans for you to choose from
  • Insurance Opt-out Payout
  • Employer-paid Life Insurance
  • 401k Company Match up to 4%
  • Vacation in the first year of service
  • Monthly Attendance Bonus
  • Bi-Annual Company Bonuses
  • Double Time Pay for Sundays and Holidays
  • Company Paid Training and Certifications
  • 10% Shift Differential

Job Types:

  • Full-time
  • Part-time


  • 10-hour shift
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Signing Bonus

Ability to commute/relocate:

  • Hubbard, OH 44425: Reliably commute or planning to relocate before starting work (Preferred)


  • ISO 9001: 5 years (Preferred)

  • Work authorization (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

Work Location:

  • One location
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(800) 827-0596